Refund policy

Returns & Refunds Policy

All coin sales are final. Due to the collectible nature of coins and the individual characteristics of each piece, Booth23 does not accept returns or exchanges for buyer's remorse, changes of mind, or a buyer's decision that they no longer want the item.

We encourage customers to carefully review the photographs, description, stated condition, grade, specifications, and other information provided on each product page before purchasing. If you have questions about a coin before purchasing, please contact us at ios.aaron.david@gmail.com.

Damaged, Incorrect, or Misrepresented Items

Please inspect your order promptly after delivery. If your order arrives damaged, you receive an item different from the one ordered, or the item is materially different from its listing description or photographs, please contact us at ios.aaron.david@gmail.com as soon as possible.

Please provide your order number and clear photographs of the item and any damage or discrepancy. We will review the issue and determine an appropriate resolution.

If Booth23 determines that an item was damaged during shipping, incorrectly shipped, or materially misrepresented in the listing, we may provide a replacement, refund, or other appropriate resolution.

Coin Condition and Grading

Coins are collectible items, and opinions regarding condition, grade, eye appeal, toning, cleaning, strike, and other characteristics can vary between collectors and grading services.

Unless specifically stated otherwise, grades and condition descriptions provided by Booth23 are our assessment of the coin and should not be interpreted as a guarantee of a particular grade from a third-party grading service.

Normal characteristics of circulated or collectible coins, including toning, discoloration, surface marks, wear, minor scratches, bag marks, and other characteristics consistent with the stated condition, are not considered defects when accurately represented in the listing.

Coins should not be cleaned, altered, damaged, or otherwise modified after purchase. Such alterations may affect eligibility for any resolution under this policy.

Authenticity

Booth23 stands behind the authenticity of coins we sell. If you believe a coin is not authentic, contact us at ios.aaron.david@gmail.com with your order information and documentation supporting your concern so that we can investigate the matter.

Lost or Stolen Packages

Orders are shipped to the address provided by the customer at checkout. Once tracking confirms delivery to that address, Booth23 is not responsible for packages that are subsequently lost or stolen.

If tracking indicates that a package was delivered but you cannot locate it, please contact the shipping carrier and, when appropriate, your local law-enforcement agency.

Order Cancellation

Orders may be canceled only before they have been shipped. Once an order has shipped, it is subject to this Returns & Refunds Policy.

Questions

If you have questions about a product or this policy, please contact us at:

ios.aaron.david@gmail.com